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At Shark Flexstyles, we are committed to delivering your orders quickly, efficiently, and securely. Please review our shipping policy to understand how we handle shipping, delivery, and related processes.
1. Processing Time
Once your order is placed, it will be processed within 1-3 business days (excluding weekends and holidays). During high-demand periods, such as holidays, processing times may be slightly extended. You will receive an email confirmation once your order is processed and shipped.
2. Shipping Methods and Delivery Times
We partner with reliable carriers to ensure prompt and safe delivery. The estimated delivery times depend on your location and the selected shipping method:
- Standard Shipping: 5-7 business days (within the U.S.)
- Expedited Shipping: 2-3 business days (within the U.S.)
- International Shipping: 10-20 business days (depending on destination)
Please note that delivery times may vary due to factors such as weather, carrier delays, or customs processing (for international shipments).
3. Shipping Rates
Shipping rates are calculated at checkout based on your location, the weight of your order, and the selected shipping method. Occasionally, we may offer free shipping promotions for qualifying orders.
- Free Standard Shipping is available on orders over $75 within the U.S.
4. International Shipping
We proudly ship to select international destinations. Customers are responsible for any applicable customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping fees and will vary depending on local regulations.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor your shipmentโs progress directly through the carrierโs website. Please allow up to 24 hours for tracking updates to appear.
6. Delivery Issues
While we strive for a seamless delivery process, delays or issues may occasionally occur:
- Lost or Stolen Packages: Shark Flexstyles is not responsible for packages marked as delivered by the carrier but lost or stolen after delivery. We recommend providing a secure delivery address or using delivery instructions to avoid this issue.
- Delayed Shipments: If your order is delayed beyond the estimated delivery time, please contact us at support@sharkflexstyles.com, and we will work with the carrier to resolve the issue promptly.
- Wrong or Incomplete Address: If the shipping address provided is incorrect or incomplete, delivery may be delayed or fail. Please double-check your address during checkout and contact us immediately if changes are needed.
7. Returns Due to Undeliverable Address
If a package is returned to us due to an undeliverable address, we will notify you via email. You can request a reshipment after confirming the correct address, though additional shipping charges may apply.
8. Shipping During Holidays
Please note that shipping times may be affected during peak holiday seasons. We recommend placing orders early to ensure timely delivery, especially for gifts.
9. Contact Us
If you have any questions or concerns regarding our shipping policy, please donโt hesitate to contact us:
- Email: support@sharkflexstyles.com
- Contact: https://sharkflexstyles.com/contact/
Thank you for choosing Shark Flexstyles. Weโre dedicated to ensuring your shopping and shipping experience is smooth and enjoyable!